Tag: sales training (4)
- Nov 20
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Finding, Keeping, and Cultivating Top Sales Performers
Hiring, training and coaching/mentoring has to revolve around the culture of the organization which influences the interpretation of the position and colors the views of both the expectations of that position and the person who’s job it is to fill.
Posted Nov 20, 2007
- Aug 16
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Comments on the bios of business book authors
When looking at the bio of the author of a book you’ve selected make sure he or she spells out more than generalities and gives you names and places of organizations they’ve worked for, started or are involved with. Join me as I go from the back of Borders (bathroom) to the back of a book (bio).
Posted Aug 16, 2007
- Jul 15
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The Other Things That Close The Sale
Having just completed training another group of salespeople in one of my Six Steps To Solid Sales Success ™ courses the feedback was, as usual, very insightful. The class members pointed out that while some of the less technical elements in my course should be common knowledge they are much too ofte
Posted Jul 15, 2007
- May 19
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Great Customer Service
There are companies that excel in customer care. It’s so simple it boggles my mind. However, what causes other companies to spend billions of dollars on advertising, public relations and marketing in order to attract customers, just so they can give them bad service and tick them off.
Posted May 19, 2007
